Terms of Service

Effective Date: May 22, 2026  |  Last Updated: May 22, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the website located at pizzaranch-food.digital (the "Website") and all associated services, platforms, and food offerings.

By visiting our Website, creating an account, placing an online order, subscribing to any promotional communications, or otherwise accessing any part of our digital or physical services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

These Terms apply to all visitors, registered users, customers, and any other parties who interact with our Website or services. If you are using our services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case "you" or "your" shall refer to that entity.

We reserve the right to update, modify, or replace these Terms at any time. Your continued use of our Website or services following the posting of any changes constitutes acceptance of those changes. We encourage you to review these Terms periodically.

2. About Pizza Ranch & Description of Services

Pizza Ranch is a food service business operating in the United States. We offer a variety of food products and related services to our customers, which may include, but are not limited to:

• Online ordering of pizza, food items, sides, beverages, and related products
• Delivery and/or pickup services for food orders
• Catering and group ordering services
• Promotional offers, loyalty programs, and special deals
• Customer account management and order history tracking
• Newsletter subscriptions and marketing communications
• General informational content about our menu, locations, and business

Our Website serves as the primary digital interface through which customers may browse our menu, place orders, manage their accounts, and learn more about Pizza Ranch. The availability of specific services, menu items, pricing, and features may vary depending on your location and the current operational status of our business.

Pizza Ranch reserves the right to modify, suspend, expand, or discontinue any service, menu item, feature, or aspect of our offerings at any time, with or without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

3. Eligibility and User Accounts

To use certain features of our Website, including placing online orders or accessing account-specific features, you may be required to create a user account. By creating an account, you represent and warrant that:

• You are at least 18 years of age, or you are at least 13 years of age and have obtained verifiable parental or legal guardian consent;
• You are a resident of the United States or are otherwise legally permitted to use our services;
• All information you provide during registration is accurate, current, and complete;
• You will maintain and promptly update your account information to keep it accurate and complete;
• You will not use a false identity or impersonate any other person or entity;
• You have not been previously banned or suspended from using our services.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify Pizza Ranch immediately at [email protected] if you become aware of any unauthorized access to or use of your account. Pizza Ranch shall not be liable for any loss or damage resulting from your failure to protect your account credentials.

4. User Obligations and Prohibited Activities

By using our Website and services, you agree to use them only for lawful purposes and in accordance with these Terms. You further agree that you will not:

4.1 General Prohibited Conduct

• Violate any applicable federal, state, or local law, regulation, or ordinance in the United States;
• Engage in any fraudulent, deceptive, or misleading activity;
• Use our Website or services for any purpose that is unlawful or prohibited by these Terms;
• Harass, abuse, threaten, defame, or otherwise harm any person or entity;
• Transmit any unsolicited or unauthorized advertising, promotional materials, spam, or chain letters;
• Impersonate Pizza Ranch, its employees, affiliates, or any other person or entity.

4.2 Technical Prohibited Conduct

• Attempt to gain unauthorized access to any portion of our Website, servers, or systems;
• Use automated tools, bots, scrapers, or similar technologies to extract data from our Website without our express written consent;
• Introduce viruses, malware, ransomware, or any other harmful code into our systems;
• Interfere with, disrupt, or overburden our servers or networks, or the servers and networks of third parties;
• Circumvent or disable any security features, digital rights management tools, or access controls;
• Attempt to reverse engineer, decompile, or disassemble any portion of our Website or software.

4.3 Order and Transaction Conduct

• Place fraudulent, fictitious, or bad-faith orders with no intent to complete the transaction;
• Provide false payment information or use stolen payment credentials;
• Abuse promotional codes, discounts, or loyalty rewards through unauthorized means;
• Resell, redistribute, or commercially exploit food orders or our services without our express written permission.

Pizza Ranch reserves the right to investigate any suspected violations of these Terms and, at our sole discretion, take appropriate action, including issuing warnings, suspending or terminating accounts, refusing service, or referring matters to appropriate law enforcement authorities.

5. Intellectual Property Rights

All content, materials, and information available on or through the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video content, digital downloads, data compilations, menu designs, software, and the overall "look and feel" of the Website (collectively, the "Content"), are the exclusive property of Pizza Ranch or its content suppliers and licensors, and are protected under applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. §§ 101 et seq.), trademark law, trade dress protections, and other intellectual property statutes and treaties.

The Pizza Ranch name, logo, trade names, service marks, trademarks, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch or its affiliates or licensors. You may not use any such marks without the prior written permission of Pizza Ranch. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

5.1 Limited License to Users

Subject to your compliance with these Terms, Pizza Ranch grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with our food ordering and information services. This license does not include the right to:

• Reproduce, copy, distribute, or publicly display any Content;
• Modify, adapt, translate, or create derivative works from any Content;
• Use any Content for commercial purposes without prior written consent;
• Remove or alter any copyright, trademark, or other proprietary notices.

Any unauthorized use of the Content terminates this limited license and may violate copyright law, trademark law, and other applicable laws.

5.2 User-Submitted Content

If you submit, post, upload, or otherwise provide any content to us (such as reviews, feedback, photos, or comments), you grant Pizza Ranch a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any medium or format, for any purpose, including marketing and promotional purposes, without compensation to you.

You represent and warrant that you own or have the necessary rights and permissions to grant the above license, and that your submitted content does not infringe the rights of any third party or violate any applicable law.

6. Ordering, Pricing, and Payment Terms

When you place an order through our Website, you represent that you are legally authorized to use the payment method provided and that the information you provide is accurate and complete.

6.1 Order Acceptance

Your submission of an order constitutes an offer to purchase our food products and services. Pizza Ranch reserves the right to accept or decline any order at our sole discretion. An order is considered accepted when you receive an order confirmation from us. We may cancel or modify orders if items are unavailable, if we detect errors in pricing or product information, or if we suspect fraudulent activity.

6.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices are subject to change without notice. We make reasonable efforts to display accurate pricing information; however, we do not warrant that product descriptions, prices, or other content is accurate, complete, or error-free. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and notify affected customers.

6.3 Payment Methods

We accept various payment methods as indicated on our Website, which may include major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets, and other payment options. All payment transactions are processed through secure, third-party payment processors. Pizza Ranch does not store your full payment card details on our servers.

6.4 Refunds and Cancellations

Refund and cancellation policies may vary depending on the type of order (delivery, pickup, catering) and the circumstances of the request. For questions about refunds or cancellations, please contact us at [email protected]. We will review each request on a case-by-case basis consistent with applicable consumer protection laws.

7. Food Safety, Allergen Information, and Health Disclaimers

Pizza Ranch takes food safety seriously and strives to comply with all applicable federal and state food safety regulations, including those enforced by the U.S. Food and Drug Administration (FDA) and applicable state health departments. However, you acknowledge and agree that:

• Our food products are prepared in facilities that may handle common allergens, including wheat, dairy, eggs, nuts, soy, and shellfish. We cannot guarantee that any menu item is completely free from allergens or cross-contamination;
• It is your responsibility to review allergen and nutritional information available on our Website or by contacting us directly before placing an order, particularly if you have known food allergies or dietary restrictions;
• Nutritional information provided is based on standard recipes and may vary depending on preparation methods, portion sizes, and ingredient variations;
• Pizza Ranch is not liable for any adverse health reactions, allergic reactions, or other health issues arising from consumption of our food products if you have failed to disclose relevant dietary restrictions or have not reviewed available allergen information.

8. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES, CONTENT, AND MATERIALS PROVIDED BY PIZZA RANCH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the fullest extent permitted by applicable law in your jurisdiction.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING OUT OF YOUR USE OF OUR SERVICES (EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW);
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• DAMAGES ARISING FROM INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE;
• DAMAGES ARISING FROM ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH OUR WEBSITE BY THIRD PARTIES.

IN ANY EVENT, PIZZA RANCH'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN PIZZA RANCH AND YOU. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent company, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable federal, state, or local law or regulation;
• Your use or misuse of the Website or our services;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or proprietary rights;
• Any content or materials you submit, post, or transmit through our Website;
• Your fraudulent or intentional misconduct;
• Any dispute or issue between you and any third party, including delivery partners or payment processors.

Pizza Ranch reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, and in such case, you agree to cooperate fully with Pizza Ranch in asserting any available defenses.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, services, or applications that are not owned or controlled by Pizza Ranch. Such links are provided for your convenience and informational purposes only. Pizza Ranch has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services. We do not endorse or make any representations or warranties about any third-party sites or the information, products, or services available thereon.

We strongly encourage you to review the terms and privacy policies of any third-party websites you visit. Your interactions with third-party websites are solely between you and such third parties, and Pizza Ranch shall have no liability whatsoever for any loss or damage arising from your use of third-party services.

This Website may also integrate with third-party delivery platforms, payment processors, and marketing services. These third parties may have their own terms of service and privacy policies that govern your relationship with them. Your use of such integrated services is subject to their respective terms.

12. Privacy and Data Protection

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with applicable United States federal and state privacy laws, including:

• The Federal Trade Commission Act (15 U.S.C. §§ 41-58), which governs unfair or deceptive practices in commerce;
• The Children's Online Privacy Protection Act (COPPA), which governs online collection of personal information from children under 13;
• The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), to the extent applicable to California residents;
• Other applicable state consumer privacy laws in effect as of May 22, 2026.

By using our Website, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy carefully before using our services.

13. Governing Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, your use of our Website or services, or any transaction with Pizza Ranch shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the jurisdiction in which Pizza Ranch operates, without regard to any conflict of law provisions.

To the extent that any dispute is not resolved through the dispute resolution procedures set forth herein, you consent to the exclusive personal jurisdiction of the federal and state courts located in the United States. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Nothing in this section shall limit Pizza Ranch's right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, we encourage you to contact us directly to attempt to resolve any dispute informally. Please send a written description of your complaint to [email protected]. Pizza Ranch will attempt to resolve the dispute within thirty (30) days of receiving your complaint. This informal resolution process is a prerequisite to formal dispute resolution.

14.2 Binding Arbitration

IF THE DISPUTE CANNOT BE RESOLVED INFORMALLY, YOU AND PIZZA RANCH AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR YOUR USE OF THE SERVICES, SHALL BE RESOLVED SOLELY BY BINDING INDIVIDUAL ARBITRATION, EXCEPT AS SET FORTH BELOW.

The arbitration shall be conducted by a nationally recognized arbitration organization, such as the American Arbitration Association (AAA), under its applicable rules, including the Consumer Arbitration Rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding, subject only to limited review under the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.).

The arbitrator shall have the authority to award any remedy available in an individual lawsuit, but shall not have authority to award relief to, against, or for the benefit of any person not a party to the arbitration.

14.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR MULTI-PLAINTIFF ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class or representative proceeding.

14.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or imminent infringement of intellectual property rights, unauthorized use of confidential information, or other irreparable harm. Additionally, small claims court actions may be brought in lieu of arbitration, provided the dispute qualifies under applicable small claims court rules.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you use our Website or services. Pizza Ranch reserves the right, in its sole discretion and without prior notice or liability, to:

• Suspend or terminate your account and access to all or any part of our services at any time;
• Refuse service to any person or entity for any reason;
• Remove or disable access to any content or materials submitted by you;
• Cancel or refuse any orders at our sole discretion.

Grounds for termination may include, but are not limited to, violations of these Terms, conduct that we believe is harmful to other users, our business, or third parties, or if required by applicable law or a court order.

Upon termination of your account or access, your right to use our Website and services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation: ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion.

16. Changes to These Terms

Pizza Ranch reserves the right to modify, update, revise, or replace these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will provide notice by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our Website.

Changes to these Terms will be effective immediately upon posting to the Website unless we specify a later effective date. Your continued use of our Website or services after the posting of any revised Terms constitutes your acceptance of such changes. If you do not agree to the revised Terms, you must stop using our Website and services immediately.

We encourage you to review these Terms periodically to stay informed about our current policies and requirements. It is your responsibility to check this page regularly for any updates.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, void, unenforceable, or for any reason contrary to applicable law by a court of competent jurisdiction or an arbitrator, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions. The remaining provisions of these Terms shall continue in full force and effect.

In the event that any provision is found to be invalid or unenforceable, the parties agree that the court or arbitrator should endeavor to give effect to the parties' intentions as reflected in the original provision to the fullest extent possible under applicable law.

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Pizza Ranch.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or guidelines published by Pizza Ranch on the Website, constitute the entire agreement between you and Pizza Ranch concerning your use of the Website and services, and supersede all prior and contemporaneous negotiations, discussions, agreements, representations, and understandings between you and Pizza Ranch with respect to the subject matter herein, whether oral or written.

No representations, statements, warranties, or other communications not expressly contained in these Terms shall be binding upon either party. These Terms may not be modified orally, and any purported oral modification shall be void and unenforceable.

19. Force Majeure

Pizza Ranch shall not be liable or responsible to you, nor be deemed to have breached these Terms, for any failure or delay in the performance of our obligations under these Terms, when and to the extent such failure or delay is caused by or results from acts or circumstances beyond Pizza Ranch's reasonable control, including but not limited to: acts of God; floods, fires, earthquakes, epidemics, pandemics, or other natural disasters; war, invasion, hostilities, terrorism, or civil disturbance; government orders, laws, regulations, or actions; national or regional emergency declarations; strikes, labor disputes, or work stoppages; or failure of third-party service providers, utilities, or internet service providers.

20. No Waiver

No failure or delay by Pizza Ranch in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege. The rights and remedies provided in these Terms are cumulative and not exclusive of any rights or remedies provided by law.

21. Electronic Communications

By using our Website and services, you consent to receive communications from Pizza Ranch electronically. We may communicate with you by email or by posting notices on our Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. §§ 7001 et seq.) and applicable state electronic transaction laws, you agree that your electronic acceptance of these Terms constitutes a valid and binding legal agreement equivalent to a handwritten signature.

22. California Residents – Additional Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Business and Professions Code. These rights may include the right to know what personal information we collect, the right to delete your personal information, the right to opt-out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights.

For information about exercising your California privacy rights, please refer to our Privacy Policy or contact us directly at [email protected].

California residents may also be entitled to notice under California Civil Code § 1798.83 regarding our sharing of personal information with third parties for direct marketing purposes. Please see our Privacy Policy for details.

23. Contact Information

If you have any questions, concerns, complaints, or inquiries regarding these Terms of Service, your rights, or our services, please contact us through any of the following channels:

We strive to respond to all legitimate inquiries within five (5) to ten (10) business days. For urgent matters or issues related to food safety, please indicate the urgency of your inquiry in the subject line of your email.

These Terms of Service were last updated on May 22, 2026, and are effective as of that date.